Product Information
What types of sportswear do you offer?
We offer a variety of sportswear including tops, shirts, sleeves, hoodies, jackets, shorts, jumpsuits, leggings, sweatpants, and yoga pants for both men and women.
Are your products suitable for all types of sports?
Yes, our products are designed to cater to a wide range of sports and fitness activities, including running, yoga, gym workouts, and outdoor activities.
How do I know which size to order?
Each product page features a detailed size guide to help you choose the right fit. If you need further assistance, our customer service team is available to help.
What materials are used in your sportswear?
Our sportswear is made from high-quality, durable, and comfortable materials designed to enhance performance and provide maximum comfort during workouts.
Do you offer any eco-friendly products?
Yes, we are committed to sustainability and offer a range of products made from eco-friendly materials.
Can I find matching sets or outfits?
Absolutely! We offer a variety of matching sets and coordinated outfits to help you look stylish while staying active.
Returns
What is your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached.
How do I initiate a return?
To initiate a return, visit our Returns page and follow the provided instructions.
Are there any items that cannot be returned?
Yes, for hygiene reasons, certain items like underwear and swimwear cannot be returned unless they are defective.
Will I be refunded for the shipping cost if I return an item?
Shipping costs are non-refundable. The cost of return shipping will be deducted from your refund.
How long does it take to process a return?
Once we receive your return, it typically takes 5-7 business days to process your refund.
Can I exchange an item instead of returning it?
Yes, we offer exchanges for different sizes or colors. Visit our Exchanges page for more details.
Shipping
Do you offer international shipping?
Yes, we provide international shipping. Delivery times and fees vary depending on your location.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email, which you can use to track your package on our website or the carrier's site.
What are the shipping costs?
Shipping costs depend on your location and the weight of your order. Detailed shipping fees are provided at checkout.
How long will it take to receive my order?
Delivery times vary based on your location. Domestic orders typically take 3-7 business days, while international orders may take longer.
Do you offer expedited shipping?
Yes, we offer expedited shipping options for faster delivery. Please select the expedited shipping method at checkout for more details.
What should I do if my package is lost or damaged?
If your package is lost or arrives damaged, please contact our customer service team immediately for assistance.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at arora@arorasportswear.com